Balloon is currently best on desktop as an experience. However, if you happen to be on the road and do not want to miss out on an event, you can definitely attend a Balloon event from your mobile or tablet browser.
Currently, Balloon, works best on the following browsers:
Google Chrome, Mozilla Firefox, and Safari
Google Chrome and Safari
Note: third-party extensions can sometimes block certain interface elements and affect audio/video experience. Try accessing the event in Incognito Mode, Private Tab, or Private Browsing, depending on the browser you're using.
Please check your audio/video settings first. If your problem is still not fixed and you cannot access your Balloon event, send us a message on the Live Chat or e-mail us on firstname.lastname@example.org for further assistance.